Refund policy

365-Day Money-Back Guarantee

We want you to love what you ordered. If you are not happy with your purchase for any reason, you can return it within 365 days of delivery and we will refund the full purchase price.

How to return an item

1. Email us at business@snuggledays.com with your order number and a short note. We reply within 2 business days.
2. We send you your return authorization and the address of our returns center.
3. Ship the product back to that address and include your order number.

Return shipping

Our returns center is located in China. Return shipping costs are paid by the customer and are not refunded. We recommend a trackable shipping method, because we can only refund returns that reach our returns center.

When you get your money

As soon as your return arrives at our returns center, we refund the full purchase price to your original payment method. Depending on your bank or card issuer, it usually shows up within 5 to 10 business days.

Damaged or wrong items

If your order arrives damaged or you received the wrong item, email us a photo within 30 days of delivery and we will send a free replacement or a full refund, whichever you prefer. You do not need to send damaged or wrong items back.

Cancellations

You can cancel your order free of charge until it ships. Just email us as soon as possible.