Privacy policy

Privacy Policy

Last updated: November 4, 2026

This Privacy Policy explains how K&O Co. ("SnuggleDays", "we", "us") collects, uses and shares your personal information when you visit snuggledays.com or blackfriday.snuggledays.com or buy from us.

Information we collect

  • Order information: your name, shipping and billing address, email address, phone number (if provided) and order details. Payment card data is processed by our payment providers and is never stored by us.
  • Device and usage information: your IP address, browser, device type, pages you view, how you interact with our pages and how you arrived at our site. We collect this through cookies and similar technologies.
  • Communications: anything you send us by email.

How we use your information

  • To process, ship and support your order, including refunds under our money-back guarantee.
  • To communicate with you about your order and answer your questions.
  • To understand how visitors use our pages and improve them.
  • To show you relevant ads and measure how well our ads work.
  • To prevent fraud and comply with legal obligations.

Who we share it with

  • Shopify, which hosts our store and checkout.
  • Payment providers that process your payment.
  • Fulfillment partners and carriers that prepare and deliver your order.
  • Analytics and advertising partners, such as Microsoft Clarity (to understand how visitors use our pages) and Meta (Facebook and Instagram) for advertising and measurement.
  • Authorities, if required by law.

We do not sell your personal information for money. Sharing data with advertising partners for targeted advertising may count as "selling" or "sharing" under some US state laws. You can opt out at any time on our Your Privacy Choices page, and we honor Global Privacy Control signals from your browser.

Cookies

We use cookies to run our store, remember your cart, understand site usage and support advertising. You can control cookies in your browser settings.

Your rights

Depending on where you live, including California and other US states with privacy laws, you may have the right to know what personal information we hold about you, to get a copy, to correct it, to delete it, and to opt out of targeted advertising, sales or sharing. To use these rights, email us at business@snuggledays.com. We will not discriminate against you for exercising your rights. We may need to verify your identity before we respond.

How long we keep it

We keep order information as long as needed for our records, taxes, accounting and guarantee claims, and delete or anonymize it afterwards.

Children

Our store is not directed to children under 16, and we do not knowingly collect their personal information.

International transfers

Our business is based outside the United States, and our service providers may process your information in other countries. We take reasonable steps to keep it protected.

Changes

We may update this policy. The latest version is always posted on this page.

Contact

K&O Co., Turmstraße 5, 66450 Bexbach, Germany. Email: business@snuggledays.com